Episodes
Friday Aug 21, 2020
When Sorry Seems to be the Hardest Word - the Apology Speech
Friday Aug 21, 2020
Friday Aug 21, 2020
When and how should leaders apologize? What are the three AAAs of an Apology Speech? Why is it important for a leader to appear contrite in an apology speech? In this episode of the podcast The Four Speeches Joar Haga and Bård Norheim discuss the role of the apology speech and how difficult it may be to calibrate an apology, particularly in the midst of a crisis.
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